Terms of Service

Last updated July 24, 2026

These terms apply to services provided by Messy Buns Organized Spaces and to your use of this website. The specific scope, schedule, and estimate for your project will be confirmed in writing before work begins, and that written estimate governs if it conflicts with anything here.

Services

We provide home organizing, decluttering, unpacking, home setup, move concierge, and maintenance refresh services. We do not provide moving truck transport, general cleaning, construction, or professional appraisal of belongings. For moves, we coordinate with the moving company you hire; we do not employ or supervise their crew.

Estimates and billing

Work is billed hourly at our published rate of $160 per hour per organizer. Estimates are built from the photographs you send us and are good-faith ranges based on what those photographs show, not fixed-price quotes. You are billed for hours actually worked. If a project is running materially beyond its estimate we will tell you before continuing.

Organizing products are billed separately from labor at cost. We confirm anticipated product spend with you before purchasing. Unused products in original condition may be returned where the retailer permits it.

Deposits

Projects require a deposit, which varies with the scope and size of the project and is stated in your written estimate. The deposit is credited in full toward your final invoice. It is not a separate fee.

Scheduling and cancellation

Scheduled project dates are held for you. If you need to cancel or reschedule, please give us as much notice as possible. Our cancellation window and any associated fee are stated in your written estimate. [NEEDS_INPUT: confirm the notice period and fee with Ashley.]

If we need to reschedule for illness, weather, or circumstances outside our control, we will offer the earliest available alternative date and you will not be charged for the change.

Access and your home

You agree to provide safe access to the spaces we are working in, along with electricity and water. Please tell us in advance about pets, security systems, or areas that are off limits. We ask that you do not clean or pre-sort. That is not a courtesy, it helps us build a system that fits how you live.

Decisions about your belongings

You retain ownership of and final say over everything in your home. We make recommendations; we do not discard, donate, or sell anything without your direction. Where we coordinate donation drop-off or haul-away, we do so on your instruction and cannot recover items afterward. We are not qualified to appraise the value of belongings, and anything you believe may be valuable should be appraised independently before you decide to part with it.

Photography

We may photograph completed work for our portfolio and social media only with your permission. You may decline entirely or withdraw permission at any time, and we are glad to work under a non-disclosure agreement. See our privacy policy.

Liability

We take real care in your home. That said, to the fullest extent permitted by Texas law, our total liability arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited.

[NEEDS_INPUT: confirm insurance coverage and whether it should be stated here. “Insured and bonded” is a meaningful trust signal and worth displaying on the site if accurate.]

Website content

Text, photography, and design on this site belong to Messy Buns Organized Spaces and may not be reproduced without permission. Advice published here is general information, not a guarantee of any particular result in your home.

Governing law

These terms are governed by the laws of the State of Texas.

Contact

Messy Buns Organized Spaces Dallas, TX hello@messybunsorganizedspaces.com
469.290.7404

This document is a working draft provided for completeness and has not been reviewed by an attorney. It should be reviewed by qualified counsel before being relied upon.